As healthcare practices evolve, we see clinical evidence that honoring the patients’ worldviews and utilizing cultural competency in a meaningful way has a direct impact on reducing and potentially eliminating healthcare disparities.
Cultural competence requires awareness of cultural similarities and differences, and encourages respectful, appropriate, and compassionate patient‐centered care.
Organizations that become more culturally competent will not only experience improved productivity, communication, and teamwork; they will see improved patient outcomes. As providers become aware of these outcomes, they see the interconnectedness of diversity, culture, cultural bias, cultural difference, and cultural competency.
The Cultural Competency for Healthcare Professionals eLearning is a 90 min interactive virtual learning experience in which learners demonstrate an understanding of the specific knowledge and skills referred to as cultural competency and apply that knowledge to real-world scenarios.
- Define the term “Cultural Competency”
- Outline the evolution of the workplace’s approach to diversity
- Assess your current degree of cultural competency
- Summarize the impact of national demographic trends on healthcare,
- List three ways in which cultural competency can impact the performance of a health care organization
- Identify workplace practices that may potentially violate regulations, such as the CLAS and Joint Commission standards for cultural competency
- Demonstrate cultural competence to positively impact a clinical encounter
- Analyze how cultural competency can reduce health disparities