Cancellation Policy: Cancellations must be communicated by phone directly to the registrar. You may cancel your reservation two weeks (or more) before the start of your Everyday Bias Workshop and receive a full refund, less a $100-per-person processing fee. If you cancel with less than two weeks notice, your tuition is non-refundable. However, 50% of that total amount may be used within one (1) calendar year, as partial payment for any Cook Ross Inc. Everyday Bias Workshop.