Telling All Our Stories:
10 Steps to Greater Diversity, Equity, Accessibility, and Inclusion in Museums

This thought paper outlines ten pathways by which museums can move toward greater diversity, equity, accessibility, and inclusion. These pathways are designed to help museums harness the benefits of an inclusive culture.

Reflections on Women and Race 

This thought paper hopes to stimulate dialogue among white women and women of color and other intersectionalities to raise collective social capital, success, and well-being.

Does Unconscious Bias Training Work? Four Intervention Strategies that Can Help Create More Consciously Inclusive Organizations

This paper lays out four intervention strategies that can help create more consciously inclusive organizations: Education, Priming, Structures & Systems, and Accountability.

Inclusive Responses in Times of Fear: A Resource Guide for Organizations and Communities

The information in this guide empowers organizations and individuals to respond effectively to current events and engage in meaningful dialogue. This resource guide is meant to be shared widely.

Everyday Bias: Further Explorations into How the Unconscious Mind Shapes Our World at Work

This paper lays out ten distinct ways unconscious bias manifests in the workplace, including a case study from a Cook Ross client, a leading global management consulting company that has leveraged unconscious bias awareness to increase the number of women in senior leadership positions. Additionally,  the paper presents practical guidelines for reducing the influence of unconscious bias on decision-making in the talent management process.

Is Your Organization Ready to Explore Unconscious Bias

Whatever we call it, in the worlds of diversity, leadership development, and talent management, unconscious bias is a HOT topic. This focus has reenergized a somewhat tired diversity conversation.   Focusing on unconscious bias has rejuvenated the field, but isn’t a quick fix.  This thought piece provides 10 strategies and tactics to consider to get the most value from your education efforts.

Bias in Performance Management Review Process: Creating an Inclusive Talent Pipeline by Understanding Our Filters

This article explains the four domains of bias in performance management: rater bias, self-rater bias, structural bias, and calibration bias. We explore how each bias manifests daily in the workplace, how each bias affects performance management, and how we can mitigate these biases. By addressing and managing biases, organizations can provide equal growth opportunities for persons of all groups and ensure a robust team of employees necessary for success.

Changing the Game: Strategies for Harnessing the Power of Female Talent

In today’s fiercely competitive environment, organizations cannot afford to underutilize nearly half of their workforce.

Women influence 83 percent of all dollars spent on consumer purchases. Both men and women agree that women have special insights into female consumers. Yet little progress is being made in the development, advancement and leveraging of female talent at many consumer products and retail companies.

Retaining African Americans in the Accounting Profession

For years, there has been widespread recognition that the turnover of African Americans in accounting has been problematic for the profession. Although there have been rigorous efforts to address the issue, especially in public accounting, the problem persists. Most effort has been directed at the level of the individual associate or employee and enhancing his or her ability to relate to dominant culture environments. These efforts may be personally effective but haven’t stopped the tide of turnover among African Americans in the accounting profession.

As organizations look at their diversity efforts, it is important that they make sure these efforts are fully joined to their business objectives. Without this connection, the efforts expended on diversity will not succeed. In difficult times, it is de-emphasized and any gains previously achieved are lost.

Background on Haiti and Haitian Healthcare

History & Population • Concept of Health • Beliefs, Religion & Spirituality • Language & Communication • Family Traditions • Gender Roles • Diet & Nutrition • Health Promotion/Disease Prevention • Illness-Related Issues • Treatment Issues • Labor, Birth & After Care • Death & Dying

This primer is being shared publicly in the hope that it will provide information that will positively impact 2010 post-earthquake humanitarian relief efforts in Haiti.

Proven Strategies for Addressing Unconscious Bias in the Workplace

This thought paper explores unconscious bias by trying to understand the purpose of bias. It also provides steps to identifying and addressing unconscious bias, including: recognizing that you have biases, identifying what those biases are, dissecting your biases, and deciding which of your biases you will address first.

Reinventing Diversity White Paper

There is a profound sense of “diversity fatigue” sweeping over the majority of society. There is a sense that “enough is enough” where diversity is concerned.

New studies question the effectiveness of our diversity efforts. Do training programs work? Is the increasing diversity in communities leading to stronger or more fractured communities?

Our white paper, ReInventing Diversity, provides a roadmap for companies looking to create a new set of distinctions through which we can view the challenge and the opportunity that diversity presents to us in the 21st century.