Cultivating a Sense of Belonging in the Workplace

Cultivating a Sense of Belonging in the Workplace

By Shane Lloyd and Adriana Rojas | June 15, 2020 Belonging is an experience in which a person feels connected, supported, and respected when as a member of a collective, their authenticity is valued. The research on belonging tells us that when people feel emotionally...
Inclusive Leadership: A Map to Weather The Storm

Inclusive Leadership: A Map to Weather The Storm

By Eric Peterson | May 22, 2020 Since I joined Cook Ross six and a half years ago – and indeed, throughout my 20-year career – I’ve spoken to a lot of business leaders about Inclusion, Diversity, Equity, and Accessibility (IDEA). Most of them are eager to hear what I...
The Climate of the Remote Workplace in the Era of COVID-19

The Climate of the Remote Workplace in the Era of COVID-19

By Shane Lloyd and Adriana Rojas | May 18, 2020 We are living during an unprecedented, historic pandemic and our prior experiences limit our capacity to effectively address these sudden changes. This collective trauma is altering the way we live and relate to our...
Leading In Times of Crisis

Leading In Times of Crisis

By Rosalyn Taylor O’Neale | May 13, 2020 “The ultimate measure of a [human being] is not where [they] stand in moments of comfort and convenience, but where [they] stand at times of challenge and controversy.” — Dr. Martin Luther King Jr “How do I lead a...
It Will Work: Starbucks Gets it Right

It Will Work: Starbucks Gets it Right

I’ve read several pieces that express an opinion that the training day at Starbucks “won’t work.” I am reminded that one person or organization can significantly contribute to change; it was one woman, Rosa Parks, who galvanized the Civil Rights Movement; it was one...