“I attribute much of our growth to the work our organization has done with your team. Rather than providing an of the shelf product, the highly skilled and seasoned Cook Ross team designed and implemented a customized strategy. Leadership training has resulted in increased communication, and a greater ability to meet and exceed the needs of our hospital’s personnel and customers. You help us learn to work collaboratively and our bottom line shows the results.” – Arthur C. (Rick) Carter, Vice President, Hurley Medical Center